Customer Service

Shipping & Delivery: The shipping method you choose does not affect order processing time. The shipping method is the method of delivery only. Normal order processing time can take up to 72 hours but we will process orders as quickly as possible.

Returns & Replacements: Please refer to the 'terms and conditions' for return and replacement policy.

Payment, Pricing & Promotions: Payment options depend on your order amount. If your Order reaches the amount where other payment options are available - it will show up automatically in the shopping cart. (ex. Wire Transfer, Term payment)
Viewing Orders: Once logged into your Wholesale account you will be able to view all your previous orders in your account dashboard.
Updating Account Information: Once logged into your Wholesale account you will be able to update your account information via your account dashboard.